FAQ
1) How should I place wholesale order?
Wholesale orders will be proceeded online at https://www.ustellartech-b2b.com/apps/shop
After the wholesale account is activated, you can check the order form to see the price and place order.
2) Where will my order be shipped from? Shipping time?
- United States - Ship from Walnut, CA 91789
- United Kingdom - Ship from Glenfield LE3 8DX
- European Union - Ship from Bremen 28197, Germany
Delivery from local warehouse takes 3-8 business days.
If you are not located in these countries, your wholesale order will be shipped from origin country--China. We provide shipping services to most countries.
3) What's the MOQ ?
MOQ is 50pcs of each SKU.
4) How much is the shipping rate?
It's depending on the total weight of your order. The lowest shipping rate could be $0.2/pc .
5) What's the warranty policy?
All items are under 2 years warranty (strip lights offer 1-year warranty).
6) What payment method do you accept?
We accept credit card, Paypal and wire transfer.
