Novostella is committed to providing its customers with high quality, reliable lighting products through authorized retailers. Novostella products come standard with limited manufacturer warranty, which will only be honored. Please note that if a Novostella product is purchased from an unauthorized seller, the warranty will not be honored.If you are not sure whether it is an authorized seller or not, you might contact us via firstname.lastname@example.org before placing your order.
Register product information to get extra 6 MONTHS warranty coverage !
This warranty service is for customers from Amazon, eBay, Walmart and Novostella.net. No warranty will be offered to products from unauthorized channels.
(1) There is a 17-digi number on every Amazon order. Please type the order number with the correct format (e.g. : 123-1234567-1234567 ). Please include '-' .
(2) There is a 12-digi number on every eBay order. Please type the order number with the correct format (e.g. : 12-12345-12345). Please include '-' .
(3) There is a 4-digi number on every novostella.net order (e.g. :1001).
(4) For B2B customer, please fill your customer ID in the "order number" field.